Privacy Policy

1.1 Information you provide

• Account data: name, email address, and password when you register.
• Resume content: text, work history, education, and other information you enter into the resume builder.
• Payment data: billing address and payment method details, processed securely by our Merchant of Record, Paddle.com. We do not store or have access to full card numbers.
• Communications: messages you send to our support team.

1.2 Information collected automatically

• Usage data: pages visited, features used, timestamps, referral source.
• Device data: browser type, operating system, screen resolution, IP address.
• Cookies: we use essential cookies for authentication and optional analytics cookies. See Section 6.

• Provide, operate, and improve the Service.
• Process your resume through our AI tools to generate audits, optimizations, and suggestions.
• Process payments and manage subscriptions.
• Send transactional emails (account confirmations, receipts, security alerts).
• Send product updates and tips — only with your consent, and you can unsubscribe at any time.
• Detect and prevent fraud, abuse, or security incidents.
• Comply with legal obligations.

• Your resume content is sent to AI providers (including Google Gemini) solely to generate audits, optimizations, and interview coaching within the Service.
• We do not use your resume content to train our AI models or any third-party models.
• AI-generated output (rewritten bullets, scores, suggestions) is stored in your account for your use.
• You may delete your resume data and AI outputs at any time from your account settings.

We do not sell your personal information. We share data only in these circumstances:

• Service providers: payment processing (Paddle, acting as Merchant of Record), email delivery, cloud hosting, analytics, and AI API providers, including Google Gemini, each bound by data processing agreements where required.
• Legal requirements: when required by law, regulation, or valid legal process.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to you.

• Account and resume data is retained for as long as your account is active.
• If you delete your account, we remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, billing records).
• Anonymized, aggregated data may be retained indefinitely for analytics.

• Essential cookies: required for authentication and core functionality. Cannot be disabled.
• Analytics cookies: help us understand usage patterns. Visitors in regions that require prior consent can accept or reject optional analytics cookies before registration. Registered users accept our Cookie Rules during sign-up and can change browser-level cookie settings or contact support for analytics preference changes.
• We do not use advertising trackers or sell data to ad networks.

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. No system is 100% secure, and we cannot guarantee absolute security — but we take reasonable steps to protect your data.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your personal data ("right to be forgotten").
• Export your data in a portable format.
• Withdraw consent for optional data processing at any time.
• Object to or restrict certain processing activities.

To exercise any of these rights, contact us at support@jrney.ai. We will respond within 30 days.

Your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required by EU/EEA law.

The Service is not directed to children under 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly. Contact us at support@jrney.ai if you believe a child has provided us data.

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the Service at least 14 days before they take effect. The "Last updated" date at the top reflects the most recent revision.

If you have questions or concerns about this Privacy Policy or your data, contact us at: